SKIN/CRAFT reserves space in their schedule for all clients, new and current, for up to 2 months to ensure you have your desired spot for your treatment. As a small business, a cancellation policy supports the costs of the business to ensure it can maintain operations when last minute changes arise.

The policy is as follows:

Any appointments that need to be cancelled must be done no later than 48 hours before the time of your appointment. Past this time frame, you will be charged 65% of your cancelled appointment cost. This amount cannot be applied to future appointments or refunded under ANY circumstances.

In the event that you no call/no show for your appointment, you will be charged 100% of your appointment cost and the amount cannot be refunded or applied to future services under ANY circumstances.

All policy fee's must be paid to resume any future appointments.

LATE ARRIVALS:
If you arrive more than 15 minutes past your scheduled appointment time, your appointment will be automatically forfeited. SKIN/CRAFT will officially cancel the service at 16 minutes past. To reschedule and secure a future appointment, a deposit will be required.

Skin/Craft reserves the right to decline any person(s) from booking future appointments if any issue(s) persist. I kindly ask that ALL appointments be confirmed no later than 24 hours prior to your appointment time. In the event that an appointment is not confirmed past 24 hours, Skin/Craft reserves the right to cancel the appointment booked.