The Energetic Facialist reserves space in their schedule for all clients, new and current, for up to 2 months to ensure you have your desired spot for your treatment. As a small business, a cancellation policy supports the costs of the business to ensure it can maintain operations when last minute changes arise.

The policy is as follows:

Any appointments that need to be cancelled must be done no later than 48 hours before the time of your appointment. Past this time frame, you will be charged 65% of your cancelled appointment cost. This amount cannot be applied to future appointments or refunded under ANY circumstances.

In the event that you no call/no show for your appointment, you will be charged 100% of your appointment cost and the amount cannot be refunded or applied to future services under ANY circumstances.

All policy fee's must be paid to resume any future appointments.

LATE ARRIVALS:
If you arrive more than 15 minutes past your scheduled appointment time, your appointment will be automatically forfeited. The Energetic Facialist will officially cancel the service at 16 minutes past. To reschedule and secure a future appointment, a deposit may be required.

The Energetic Facialist reserves the right to decline any person(s) from booking future appointments if any issue(s) persist.